Healthy Blue Medicaid – Concierge Care

June 14, 2023

Please review the announcement from Healthy Blue Medicaid:

We are excited to share the attached information regarding our new digital care management program, Concierge Care. We are offering this digital, interactive program to all pregnant women. The app is designed to engage with our members and help them navigate the challenges of pregnancy, offering new digital solutions, and a new way to stay connected with us when it is most convenient for them.

Please review the attached documents, which provides greater detailed information surrounding the program and outreach if you have any additional questions.

MOHB-CAID-001138-22-SRS22 CC Hgh Rsk Mtrnty Flier FINAL

MOHB-CD-014902-22-CPN14665 Concierge Cr HRM Bulletin_FINAL

Health Net Federal Services Autism Care Demonstration

June 13, 2023

The attachment provides information on helping to meet minimum parent/caregiver training to help manage children’s ABA treatment.

HNFS Autism Care Demonstration

UHC Reminder Regarding Overpayment and Appeal Letters Online

June 13, 2023

This link contains a reminder on how to access overpayment and appeal decision letters online.  These can be located through Document Library on the Provider Portal or by using an Application Programing Interface (API).  There is also an option to enroll in Direct Connect via the portal.

What you need to know about accessing letters electronically

UPDATE – Cigna – Reimbursement Policy Update – E&M Codes Billed with Modifier 25

June 09, 2023

Cigna – Reimbursement Policy Update – E&M Codes Billed with Modifier 25 052523 UPDATE

You were recently informed of an update we planned to make that would require the submission of office notes with claims submitted with evaluation and management (E&M) Current Procedural Terminology (CPT®) codes 99212, 99213, 99214, and 99215 and modifier 25 when a minor surgical procedure is billed. The E&M line would be administratively denied unless we received documentation to support that a significant and separately identifiable service was performed.

Delaying the implementation of this policy update
Since announcing this policy update, provider feedback indicated that while there is general consensus that modifier 25 is often inappropriately billed, the process we proposed for how to submit office notes requires further assessment. Additionally, national medical societies committed to work with us to educate their membership on the inappropriate billing of modifier 25. As a result, we are currently reevaluating this reimbursementpolicy update, which will delay implementation.

We will communicate a new implementation date and additional details at a later time.

Please click on the above link for the complete announcement from Cigna.

Anthem Provider Newsletter – June, 2023

June 06, 2023

June 2023 Provider Newsletter – Provider News (anthem.com)

This month’s featured articles:

Featured Articles

Administrative

Policy Updates

Products & Programs

Wellcare/Wellcare by Allwell – Plan Benefits Resume for Applicable COVID-19 Testing, Screening and Treatment Services

May 24, 2023

wellcare-wellcare by allwell – covid19 testing screening and treatment 051223

During the PHE, we followed guidance from the Centers for Medicaid & Medicare Services (CMS) and instituted temporary waivers for select services. This action ensured that critical care could be quickly delivered to our members during a time of heightened need. Beginning May 12, 2023, these temporary waivers will expire, and our members’ Medicare plan benefits will be reinstated.

Please review the attached link regarding the specific changes effective May 12, 2023.

Cigna – Reimbursement Policy Update – Procedure and place of service

May 23, 2023

Cigna – Reimbursement Policy Update – Procedure and Place of Service 081223

Cigna routinely reviews their coverage, reimbursement, and administrative
policies for potential updates.  As a result of a recent review, they implement the following medical coverage policy updates.

  • We will administratively deny Current Procedural Terminology (CPT) or Healthcare  Common Procedure Coding System (HCPCS) codes when billed with an inappropriate place of service (POS).
  • This update is effective for dates of service on or after August 12, 2023.

Home State Health – Optum’s Comprehensive Payment Integrity (CPI) Reviews

May 22, 2023

Home State Health Plan is committed to continuously improving its overall payment integrity solutions to prevent overpayments due to waste or abuse. This is a notification that we will begin performing additional prepayment claim reviews on 8/1/2023 using Optum’s Comprehensive Payment Integrity (CPI) tool.  As a result of these prepayment claim reviews, providers may be asked for medical records and billing documents that support the charges billed.

Click on the following link for the complete announcement.

Home State – Optum’s Comprehensive Payment Integrity (CPI) Reviews

Wellcare/Wellcare by Allwell – Prior Authorization Changes Effective July 1, 2023

May 11, 2023

Wellcare and Wellcare by Allwell require prior authorization (PA) as a condition of payment for many services. This Notice contains information regarding such prior authorization requirements and is applicable to all Medicare products offered by Wellcare and Wellcare by Allwell.

The following link announces changes to their prior authorization requirements effective July 1, 2023.

allwell medicare authorization changes 070123