We strive to make information readily available to your office. We understand that your office is affected by any changes to the contracts that you hold through Mercy Managed Care. In efforts to keep you updated, this section is designed to update you on contract information including: new contracts, contract terminations, rate updates, TPA changes, and miscellaneous other news.

Please be aware that not all rate changes or contract updates below will necessarily pertain to everyone. We are also not able to publish specific rate information online as that data is confidential. Please see the additional resources below that are available to you to confirm specific contract participation.

• Mercy Network LLC providers: If you are participating with Mercy via a contract with Mercy Network LLC (this would include providers in Southwest Missouri,  Northwest Arkansas, Oklahoma and select providers in St. Louis), please reference your online matrix for specific contract participation.
• Mercy PHO providers: If you are contracted with Mercy via the Mercy PHO (this would include the majority of providers in the St. Louis region), please reference your PHO contract and enrollment packet for a listing of the contracts you hold through Mercy.
• Mercy employed/integrated providers in the St. Louis region: Please continue to reference the Managed Care hub on Baggot Street, and the Sharepoint site as your reference for contract participation.
• All other Mercy employed/integrated providers: Please continue to use the Managed Care hub on Baggot Street as your reference for contract participation.

Provider Changes
As a contracted provider, it is important to notify us immediately of changes to your practice such as: a new provider joining the practice, changes in billing information, provider leaving the practice, or adding a new clinic location.  Notification may help avoid claim denials.  Please submit changes by fax 417-820-3821 or email. Please include a W-9 Form if the change involves a new billing address or tax identification number.

Attention: Mercy Network LLC Practice Managers
Please share with appropriate office staff

Attached is the Mercy Managed Care Quarterly Bulletin. Please also find a copy of this bulletin, along with previous versions, listed on the Mercy Provider Network ǀ Health Care Management website under Provider and Payor Networks section here: Provider Contracting News | Mercy Provider Network

If you have any questions, please email

Thanks!

Mercy Clinic Managed Care Bulletin – Affiliate_10.01.25 FINAL

One Mercy Hospice

Dear Provider Partners,

We are excited to announce that the East community hospice teams will officially consolidate on October 1, 2025, marking a major milestone in our journey toward a unified One Mercy Hospice model.

This transformation is more than operational—it’s deeply personal. By bringing our teams together under one aligned structure, we’re strengthening our commitment to caregiver connection, mission-driven service, and strategic excellence.

Why One Mercy Hospice Matters
• Consistency in Care: Standardized practices across communities ensure every patient receives the same high-quality, compassionate care.
• Empowered Caregivers: Unified teams foster trust, belonging, and shared ownership—creating a culture where caregivers thrive.
• Operational Strength: Streamlined workflows and shared resources improve efficiency and accelerate innovation.

The One Mercy Hospice model embodies these goals by creating a seamless experience for caregivers and patients alike—one that is predictive, proactive, and personalized.

As we move forward, we celebrate the dedication of our hospice teams and leaders who have made this vision a reality. Together, we are building a future where more people choose Mercy for more of their care.