We strive to make information readily available to your office. We understand that your office is affected by any changes to the contracts that you hold through Mercy Managed Care. In efforts to keep you updated, this section is designed to update you on contract information including: new contracts, contract terminations, rate updates, TPA changes, and miscellaneous other news.

Please be aware that not all rate changes or contract updates below will necessarily pertain to everyone. We are also not able to publish specific rate information online as that data is confidential. Please see the additional resources below that are available to you to confirm specific contract participation.

  • Mercy Network LLC providers: If you are participating with Mercy via a contract with Mercy Network LLC (this would include providers in Southwest Missouri,  Northwest Arkansas, Oklahoma and select providers in St. Louis), please reference your online matrix for specific contract participation.
  • Mercy PHO providers: If you are contracted with Mercy via the Mercy PHO (this would include the majority of providers in the St. Louis region), please reference your PHO contract and enrollment packet for a listing of the contracts you hold through Mercy.
  • Mercy employed/integrated providers in the St. Louis region: Please continue to reference the Managed Care hub on Baggot Street, and the Sharepoint site as your reference for contract participation.
  • All other Mercy employed/integrated providers: Please continue to use the Managed Care hub on Baggot Street as your reference for contract participation.

Provider Changes
As a contracted provider, it is important to notify us immediately of changes to your practice such as: a new provider joining the practice, changes in billing information, provider leaving the practice, or adding a new clinic location.  Notification may help avoid claim denials.  Please submit changes by fax 417-820-3821 or email. Please include a W-9 Form if the change involves a new billing address or tax identification number.

Sunflower Summer ‘Provider Report’ Now Available

July 17, 2017

The Summer 2017 edition of the Provider Report newsletter is now available.

In this issue, you can read about:

  • Quality initiatives;
  • Well-child checkups and healthy teens;
  • Appointment availability and access standards; and
  • more

The Provider Report and other helpful resources can be found at www.sunflowerhealthplan.com/providers/resources.html

VA Temporarily Suspending Some Choice Referrals

July 07, 2017
IMPORTANT: VA Temporarily Suspending Some Choice Referrals

 

As some of you may have heard, the Department of Veterans Affairs (VA) has a temporary shortfall in funding that is associated with aspects of the Veterans Choice Program (VCP), otherwise known as “Choice.”

VA has therefore decided to reduce use of a certain type of Choice referral known as Choice First. VA will continue to send care into the community using Choice 40-miler (distance eligible), Choice 30-day (wait-time eligible), and other community care programs including fee-basis and Patient-Centered Community Care (PC3). TriWest will continue to process a limited number of Choice First referrals received from VA Medical Centers.

What does this mean for me and/or my office?

  • If you receive an authorization from TriWest, please continue treating the Veteran as you normally would.
  • It is important to know that the Choice program is not going away.
  • Depending on whether you accept Choice or PC3, you may see an increase or decrease in referrals during this time frame.
  • We apologize for any confusion you may experience if you are contacted by both TriWest staff and VA staff.
  • This change in referral patterns is temporary until VA obtains additional funding for the Choice program from other internal sources, Congress provides emergency funding, or the next Fiscal Year begins on Oct. 1, 2017.
  • The Choice program remains fully intact; the funding shortfall simply needs to be addressed.
  • If you have a pending Secondary Authorization Request (SAR), or need to submit a SAR in the near future, requests will continue to be reviewed and you will be notified of the outcome.

As a reminder, through the PC3 program, medical documentation must be submitted to TriWest before payment of any claim. Send documentation for outpatient care to TriWest within 14 calendar days of each appointment.

TriWest is committed to sharing up-to-date information with you as VA works through this temporary situation. Please visit www.triwest.com/provider for all updates and resources.

Our goal is aligned with VA’s goal during this time: to ensure our Veterans receive the right care at the right time. Thank you for your dedication to serving our Nation’s heroes.

IKC Unveils Meningococcal Vaccine Toolkit

July 07, 2017

Republished with permission from the Immunize Kansas Coalition

Less than 64 percent of Kansas adolescents are covered by meningococcal vaccination. Meningococcal disease is caused by bacteria that can cause infections in the bloodstream or infections in the brain and spinal cord. Meningococcal disease is severe and can kill a person within 24 hours after the appearance of the first symptoms. One in every ten cases of meningococcal disease is fatal, and two in the surviving nine will suffer from lifelong disabilities.

In response to Kansas having some of the lowest adolescent vaccine rates in the country, the Immunize Kansas Coalition (IKC) made increasing adolescent vaccine rates a priority, specifically HPV and meningococcal vaccine rates. The IKC has set goals of increasing the adolescent meningococcal conjugate vaccine rate (Men A,C,W,Y rate) from 64% to 80% by 2020. To help achieve these goals, the IKC released a Call to Change, which encourages health providers, parents, and community members to work together on increasing vaccination to protect our kids against meningococcal disease.

The Call to Change is the lead document in IKC’s Meningococcal Vaccine Toolkit. The toolkit compiles some of the best resources in Kansas and across the country for helping providers increase their vaccination rates. The toolkit’s release was unveiled by IKC Chair Hope Krebill at the Kansas Immunization Conference.

Continuing to promote HPV vaccinations, IKC launched Community HPV Education Events toolkit. This toolkit provides resources for communities who are looking to host their own event to increase HPV awareness and spur action to improving HPV vaccination rates. The key tool for hosting these events is the “Someone You Love” video. It is a documentary sharing the stories of five women who are fighting against cervical cancer, which is generally caused by HPV.

If you have questions about this bulletin or other provider resources, please contact Customer Service at 1-877-644-4623.

Weekly KMAP Roundup Bulletin – July 6

July 07, 2017

Here are this week’s bulletin topics from the Kansas Medical Assistance Program (KMAP). Visit our provider news page to see Sunflower bulletins and other news.

KMAP BULLETIN: UPDATED BILLING FOR CODE 99211
Effective with dates of service on and after July 1, 2017, hospitals can bill procedure code 99211 for registered nurse (RN) services and costs associated with the use of the room and supplies when no other professional service is reimbursable. This includes, but is not limited to, wound care, obstetrical check, and other treatments. Read more …

KMAP BULLETIN: HCBS I/DD SUPPORTIVE HOME CARE
Supportive Home Care (SHC) services continue to be available through the Home and Community Based Services (HCBS) Intellectual/Developmentally Disabled (I/DD) waiver. Reference the updated HCBS Intellectual/Developmentally Disabled Fee-for-Service Provider Manual on the Provider Manuals page of the Kansas Medical Assistance Program website for specific information on coverage, benefits, and limitations. Read more …

KMAP BULLETIN: BUDGET REDUCTION RESTORATION
Effective with the processing date of July 28, 2017, retroactive to dates of service on and after July 1, 2017 (or discharge dates on and after July 1, 2017, for inpatient claims), the provider payment reductions that were implemented on July 1, 2016, will be restored, with the exception of the Health Care Access Improvement Program (HCAIP) enhanced payment rate for hospital inpatient claims for in-state hospitals. The HCAIP enhanced payment rate for inpatient claims will continue to receive the 2.14% reduction, which is taken off of the base DRG payment. Read more …

KMAP BULLETIN: HCPCS JULY 2017 UPDATES
Effective with dates of service on or after July 1, 2017, additional procedure codes will be covered. Read more …

 

Check out our Provider Training Resources!

Weekly KMAP Roundup Bulletin – June 29

June 29, 2017

Here are this week’s bulletin topics from the Kansas Medical Assistance Program (KMAP). Visit our provider news page to see Sunflower bulletins and other news.

Next Week: Due to the July Fourth holiday work week, Sunflower Health Plan will distribute provider checks and EFT on Friday, July 7 only.

KMAP BULLETIN: PRTF ADMISSION ASSESSMENT
In accordance with a directive received from the Centers for Medicare & Medicaid Services (CMS), the pre-admission screening process is no longer allowed (using T1023). Read more …

KMAP BULLETIN: WHEELCHAIR SEATING ASSESSMENTS
Effective with the implementation date of August 1, 2017, and retroactive to dates of service on and after July 1, 2017, Physical Medicine and Rehabilitation procedure codes 97542, 97755 and 97760 will be covered as medically necessary for management of wheelchair seating assessments for all Medicaid beneficiaries. Regardless of provider, reimbursement will not exceed $500 per beneficiary per year for seating assessment services. Read more …

Cigna – eviCore Radiation Therapy Program

June 29, 2017

Please see the attached quick reference guide regarding Cigna’s Radiation Therapy Program through eviCore.

Cigna – Radiation Therapy QRG

HealthChoice – DME Benefit Changes

June 23, 2017

Effective July 1, 2017, HealthChoice will be changing the benefits on selected DME items.  Please click the following link for more information on these changes.

HealthChoice DME Benefit Changes for July 1

Weekly KMAP Roundup Bulletin June 22

June 23, 2017
Here are this week’s bulletin topics from the Kansas Medical Assistance Program (KMAP). Visit our provider news page to see Sunflower bulletins and other news.

KMAP BULLETIN: HCBS I/DD REASSESSMENTS
Any tier change resulting from a reassessment shall become effective the first day of the month following the completion of the reassessment. Reference the Home and Community Based Services (HCBS) Intellectual/Developmentally Disabled (I/DD) Fee-for-Service Provider Manual for additional directives and guidance regarding reassessments. Read more …

KMAP BULLETIN: CRISIS INTERVENTION SERVICES
Information about crisis intervention (CI) services (services provided to a beneficiary who is experiencing a psychiatric crisis.) Read more …

KMAP BULLETIN: PSYCHIATRIC OBSERVATION
Effective with dates of service on and after July 1, 2017, procedure code S9485 will be used for psychiatric observation. Code H2013 will no longer be covered. Read more …

 

Weekly KMAP Roundup Bulletin – June 19

June 20, 2017
Here are last week’s bulletin topics from the Kansas Medical Assistance Program (KMAP). Visit our provider news page to see Sunflower bulletins and other news.

KMAP BULLETIN: ADDITIONAL STATE PLAN SERVICES
Effective with dates of service on and after January 1, 2017, three services which were previously covered under the Autism waiver are now covered as State Plan services under the Early and Periodic Screening, Diagnostic, and Treatment (EPSDT) provisions. Read more …

KMAP BULLETIN: KANCARE MAINTENANCE MEDICATIONS
Kansas Medicaid is committed to providing clinically appropriate, cost-effective medical services and prescription drugs for our KanCare members. Effective October 15, 2017, the mandatory 90-day fill policy to be implemented for maintenance medications for all KanCare managed care members has been updated regarding the exclusion requirements for 90 days and adherence packaging. Read more …

KMAP BULLETIN: KANSAS MEDICAID ADOPTION OF THE MEDICARE LIST OF UNACCEPTABLE PRINCIPAL DIAGNOSIS CODES
Effective with dates of service on and after June 1, 2017, the Medicare list of unacceptable principal (primary) diagnosis codes was adopted by Kansas Medicaid. Read more …

KMAP BULLETIN: NCCI MUES FOR CODE DEACTIVATED
Effective with processing dates on and after August 1, 2017, retroactive to dates of service on and after July 1, 2016, National Correct Coding Initiative (NCCI) and Medically Unlikely Edits (MUEs) for code 97532 will be deactivated. Read more …