We strive to make information readily available to your office. We understand that your office is affected by any changes to the contracts that you hold through Mercy Managed Care. In efforts to keep you updated, this section is designed to update you on contract information including: new contracts, contract terminations, rate updates, TPA changes, and miscellaneous other news.
Please be aware that not all rate changes or contract updates below will necessarily pertain to everyone. We are also not able to publish specific rate information online as that data is confidential. Please see the additional resources below that are available to you to confirm specific contract participation.
- Mercy Network LLC providers: If you are participating with Mercy via a contract with Mercy Network LLC (this would include providers in Southwest Missouri, Northwest Arkansas, Oklahoma and select providers in St. Louis), please reference your online matrix for specific contract participation.
- Mercy employed/integrated providers in the St. Louis region: Please continue to reference the Managed Care hub on Baggot Street, and the Sharepoint site as your reference for contract participation.
- All other Mercy employed/integrated providers: Please continue to use the Managed Care hub on Baggot Street as your reference for contract participation.
Provider Changes
As a contracted provider, it is important to notify us immediately of changes to your practice such as: a new provider joining the practice, changes in billing information, provider leaving the practice, or adding a new clinic location. Notification may help avoid claim denials. Please submit changes via I Need To… ǀ Providers ǀ Mercy Provider and Payor Networks | Mercy Provider Network. Please include a W-9 Form if the change involves a new billing address or tax identification number.
Payor Resource Links
The below grid contains resource links to payers Mercy is contracted with. It contains quick access to the payor websites and provider manuals for each our payors. *** Please login to your provider Contract Matrix here: Health Plans | Mercy Provider Network to see a current health plan list for a breakdown of all contracted payors, products, and network names that your practice opted into for participation.***